Privacy policy
Last updated November 12, 2026
This policy explains how ImagingLUX ("ImagingLUX", "we") handles information collected through imaginglux.com. Health information we receive as a healthcare provider is also protected by HIPAA and described in our Notice of Privacy Practices.
Information we collect
We collect the information you choose to send us, such as referral details submitted by an attorney’s office, contact requests and the documents you upload. Referral forms may include a patient’s name, date of birth, phone number, injury details and requested studies.
When you visit the site, our hosting provider automatically records standard technical data such as your IP address, browser type and the pages you view. We do not sell this data.
How we use information
- To schedule imaging, contact patients and coordinate care with the ordering physician.
- To update the referring attorney’s office when the patient has authorized it.
- To respond to questions and requests sent through the site.
- To keep the site secure and working properly.
- To meet our legal and regulatory obligations.
Protected health information
Patient information sent through our referral form is protected health information under HIPAA and the Texas Medical Records Privacy Act. We handle it as described in our Notice of Privacy Practices and transmit it only through services that have signed a business associate agreement with us.
Cookies and analytics
The site uses only the cookies needed for it to work. If we add analytics in the future, we will configure it so that no health information is shared with the analytics provider, and we will update this policy before doing so.
How we share information
We share information only with the physicians and staff involved in the patient’s care, with the attorney’s office when authorized, with service providers who help us run our business under confidentiality obligations, and when the law requires it. We do not sell personal information or use it for third-party advertising.
How we protect information
We use administrative, technical and physical safeguards, including encryption in transit, access controls and staff training. No system is perfectly secure, so please do not send health information by regular email.
Your choices and rights
You may ask to see, correct or delete personal information you submitted through the site, subject to our legal duty to keep medical records. Patients have additional rights over their health records, described in our Notice of Privacy Practices.
Children
The site is meant for attorneys, case managers and adult patients. Information about a minor patient should be submitted by a parent, guardian or the attorney representing them.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.
Contact
Questions about privacy can be sent to intake@imaginglux.com.